Community First Choice (CFC) is a Medicaid program that provides in-home and community-based services to individuals who need help with daily activities. Instead of relying on institutional care, eligible participants can receive support at home, maintaining independence, safety, and quality of life while remaining connected to their community.
Areas We Serve in Colorado
We provide reliable home care across many cities in Colorado. Select your city from the list to learn more about our services.
- Arvada
- Aurora
- Boulder
- Brighton
- Broomfield
- Castle Pines
- Castle Rock
- Centennial
- Colorado Springs
- Commerce City
- Denver
- Elizabeth
- Englewood
- Federal Heights
- Fort Collins
- Fountain
- Golden
- Greeley
- Greenwood Village
- Highlands Ranch
- Lafayette
- Lakewood
- Littleton
- Lone Tree
- Longmont
- Northglenn
- Parker
- Pueblo
- Sheridan
- Thornton
- Westminster
- Wheat Ridge
Which Services Are Included in CFC?
The Community First Choice (CFC) program under Medicaid offers comprehensive support to help individuals live safely, independently, and comfortably in their own homes. It is designed to meet the unique needs of seniors and people with disabilities, ensuring they receive the care and assistance necessary to maintain their daily routines and quality of life.
Eligible participants in Colorado can access a variety of services, including:
- personal care assistance;
- support with daily activities (ADLs & IADLs);
- health-related tasks;
- personal attendant services;
- emergency backup services;
- self-directed care options;
- transition assistance;
- home modifications and assistive technology;
- transportation support;
- meal preparation and nutrition support.
These services empower individuals to remain connected to their communities, make choices about their care, and maintain independence. By providing reliable, flexible, and person-centered support, CFC helps participants live with dignity, comfort, and confidence in their own homes. At Mercy Home Services, we offer a range of care options and guide you in selecting the approach that best fits your needs and your family’s preferences. Our comprehensive service model ensures compassionate, high-quality support across multiple areas of care.
Why This Program Makes a Difference
The Community First Choice (CFC) Program is reshaping long-term care in Colorado by offering a more accessible, flexible, and person-centered approach. By transitioning many services from waiver programs into the state plan, CFC:
- Removes barriers to essential in-home support.
- Expands options for self-directed care.
- Streamlines Medicaid services.
- Strengthens long-term care funding through enhanced federal support.
Let’s take a closer look at how CFC benefits different participants and those supporting them:
Benefits for Members:
- Expanded Access: Receive services without needing a waiver.
- More Choice & Control: Self-directed models allow members to hire, train, and manage their own attendants.
- No Loss of Services: Waiver services continue under the new program, now with simplified access.
Benefits for Families & Advocates:
- Simplified Access: Fewer restrictions and easier navigation.
- Enhanced Support Networks: More community-based resources and continuity of care.
- Greater Availability: More people can receive the care they need.
Benefits for Providers:
- Increased Service Opportunities: Serve more members under state plan benefits.
- Training & Guidance: Access to operational guidance and mandatory training for smooth program implementation.
Overall, CFC empowers Coloradans to live safely, independently, and comfortably in their own homes, with dignity, flexibility, and control over their care.
How We Support You
Navigating the Community First Choice (CFC) program can feel overwhelming, but we are here to make the process easier and ensure you receive the care you need. As a provider of CFC services, we provide guidance and assistance every step of the way, helping you and your loved ones confidently access available services.
- Clarify Eligibility Requirements – We help you understand if you qualify for CFC and what criteria you need to meet.
- Assist with Service Transitions – We guide you through moving from existing programs or waivers to CFC services smoothly and without disruption.
- Advocate for Your Care Needs – We ensure your preferences and requirements are represented as the program evolves, helping you get the support that fits your life.
Our dedicated support goes beyond initial guidance. We continue to monitor your progress, answer questions, and provide ongoing assistance, ensuring you maximize the benefits of the CFC program while maintaining independence, safety, and comfort at home.






